View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000015 | StreamFab | Downloading | Public | 2023-08-25 02:28 | 2023-09-05 08:20 |
| Reporter | Yuriy | Assigned To | |||
| Priority | Normal | Severity | Major | Reproducibility | Sometimes |
| Status | Confirmed | Resolution | Open | ||
| Platform | x86/x64 | OS | Windows | OS Version | 10 |
| Product Version | StreamFab v6.1.3.6 | ||||
| Summary | 0000015: Netflix: HEVC HDR10 is not downloaded though seemed available | ||||
| Description | Hi, I set HEVC-HDR10/Atmos in Preferences and also selected EAC640/Atmos in episodes list before adding downloads to the queue but downloded media have worse quality like HEVC/AVC for video and EAC 2.0 for audio. Also the report I see after the download tells that those were available. I checked on my TV and ensdure Dark series has German-Atmos available. Unlike Elite series - there is no Atmos but Episodes selection had 'European Spanish (Atmos)' listed and I picked that. Many media I download do have HEVC HDR10 & Atmos downloded but some are not. | ||||
| Steps To Reproduce | Download Netflix series Elite S01 and Dark S01 | ||||
| Additional Information | I have downloaded earlier (about 6 months ago) Dark series and all episodes were HEVC+Atmos. But accidently deleted 1 season and wanted to re-download but this time there is lower quality. | ||||
| Tags | No tags attached. | ||||
| Module | Netflix | ||||
| BB Tools Paste URL | |||||
| StreamFab Forum URL | |||||
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download_report_2023_08_25_08_18_09.txt (3,071 bytes)
1: Dark S01E01 - https://www.netflix.com/watch/80114790 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H265 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 2: Dark S01E02 - https://www.netflix.com/watch/80114791 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 3: Dark S01E03 - https://www.netflix.com/watch/80114792 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 4: Dark S01E04 - https://www.netflix.com/watch/80114793 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 5: Dark S01E05 - https://www.netflix.com/watch/80114794 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 6: Dark S01E06 - https://www.netflix.com/watch/80114795 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 7: Dark S01E07 - https://www.netflix.com/watch/80114796 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 8: Dark S01E08 - https://www.netflix.com/watch/80114797 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 9: Dark S01E09 - https://www.netflix.com/watch/80114798 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available 10: Dark S01E10 - https://www.netflix.com/watch/80114799 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (Deutsch): EAC3 5.1 640 kbps Downloaded (Deutsch): EAC3 2.0 128 kbps Best Quality Available download_report_2023_08_25_08_35_19.txt (2,416 bytes)
1: Elite S01E01 - https://www.netflix.com/watch/80201009 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 2: Elite S01E02 - https://www.netflix.com/watch/80201010 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 3: Elite S01E03 - https://www.netflix.com/watch/80201011 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 4: Elite S01E04 - https://www.netflix.com/watch/80201012 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 5: Elite S01E05 - https://www.netflix.com/watch/80201013 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 6: Elite S01E06 - https://www.netflix.com/watch/80201014 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 7: Elite S01E07 - https://www.netflix.com/watch/80201015 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available 8: Elite S01E08 - https://www.netflix.com/watch/80201016 Video Settings: 1920x1080 | H265 | HDR10 Downloaded: 1920x1080 | H264 | Best Quality Available Audio Settings (es-ES): Atmos 5.1 768 kbps Downloaded (es-ES): EAC3 5.1 640 kbps Best Quality Available |
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Cleaned up spelling |
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I can confirm this issue. It seems older releases that used to be in H265 are no longer available. Also looks like H265 - SDR profile is also not working. A thread should be created on the StreamFab forums |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2023-08-25 02:28 | Yuriy | New Issue | |
| 2023-08-25 02:28 | Yuriy | File Added: download_report_2023_08_25_08_18_09.txt | |
| 2023-08-25 02:28 | Yuriy | File Added: download_report_2023_08_25_08_35_19.txt | |
| 2023-08-25 02:28 | Yuriy | File Added: StreamFab.log | |
| 2023-08-26 18:16 | Cats4U | Summary | Netflix: HEVC HDR10 is not downloaded though seemed avilable => Netflix: HEVC HDR10 is not downloaded though seemed available |
| 2023-08-26 18:16 | Cats4U | Module | Netflix => Netflix |
| 2023-08-26 18:16 | Cats4U | Note Added: 0000004 | |
| 2023-09-04 16:39 | jpp72 | Note Added: 0000008 | |
| 2023-09-04 19:59 | jpp72 | Status | New => Confirmed |
| 2023-09-04 19:59 | jpp72 | Module | Netflix => Netflix |
