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IDProjectCategoryView StatusLast Update
0000023StreamFabDownloadingPublic2023-11-02 14:16
ReporterCelspin Assigned To 
PriorityNormalSeverityMajorReproducibilityAlways
Status ConfirmedResolutionOpen 
Platformx86/x64OSWindowsOS Version11
Product VersionStreamFab v6.1.4.2 
Summary0000023: Not able to download in my chosen resolution of 720x576
DescriptionHi. I'm in the UK. So I use Amazon Prime UK version. Also Brtitbox channel via Prime Video Channels.
As you know old TV series are not in HD. So the resolution options I get in Streamfab for old TV stuff is a maximum of 720x576, which is the same as PAL DVD's and standard definition TV in the UK.
720x576 is my preferred resolution for old TV series, but I've noticed whenever 768x576 resolution is also offered in the Streamfab analysis I cannot get my wanted 720x576. Even if I choose 720x576 my actual downloaded file ends up being the unwanted 768x576 resolution (which by the way is also a smaller file size, so it's not better!).
Can Streamfab please fix this?
Steps To ReproduceAn example TV series is on Amazon Prime UK. TV show called 'Men Behaving Badly' Example episode from Season 1, episode 1.
After streamfab analysis you get various resolutions to choose from including 720x576 (392.79 MB) and 768x576 (360.91 MB) and multiple smaller resolutions.
I always choose the best one which is 720x576, but I end up with a downloaded file of 768x576. So something is faulty.


I have attached a MediaInfo text file from a different episode of the above mentioned tv series Season 04, Episode 01
As you can see it is 768x576 resolution even though I chose 720x576 resolution.
Additional InformationNothing extra to add.
TagsNo tags attached.
ModuleAmazon Prime Video
BB Tools Paste URL
StreamFab Forum URLhttps://forum.dvdfab.cn/forum/software-support-english/youtube-to-mp3-youtube-video-downloader/430589-not-able-to-download-my-chosen-resolution-720x576-on-amazon

Activities

Celspin

2023-09-15 12:23

Reporter  

s04e01.txt (3,157 bytes)   
General
Unique ID                                : 16896962782766501308717314622969176286 (0xCB63C95B36681720090D5945FB560DE)
Complete name                            : C:\Users\67gma\Documents\DVDFab\StreamFab\Output\Amazon\Men Behaving Badly\S04\Men Behaving Badly_S04E01_Babies.mkv
Format                                   : Matroska
Format version                           : Version 4
File size                                : 529 MiB
Duration                                 : 29 min 4 s
Overall bit rate                         : 2 544 kb/s
Frame rate                               : 25.000 FPS
Movie name                               : Babies
Encoded date                             : 2023-09-15 00:08:42 UTC
Writing application                      : mkvmerge v68.0.0 ('The Curtain') 64-bit
Writing library                          : libebml v1.4.2 + libmatroska v1.6.4

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L3.1
Format settings                          : CABAC / 5 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 5 frames
Codec ID                                 : V_MPEG4/ISO/AVC
Duration                                 : 29 min 4 s
Bit rate                                 : 2 413 kb/s
Width                                    : 768 pixels
Height                                   : 576 pixels
Display aspect ratio                     : 4:3
Frame rate mode                          : Constant
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.218
Stream size                              : 502 MiB (95%)
Default                                  : Yes
Forced                                   : No
Color range                              : Limited
Color primaries                          : BT.709
Transfer characteristics                 : BT.709
Matrix coefficients                      : BT.709

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : A_AAC-2
Duration                                 : 29 min 4 s
Bit rate                                 : 128 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 26.6 MiB (5%)
Language                                 : English
Default                                  : Yes
Forced                                   : No

s04e01.txt (3,157 bytes)   

Issue History

Date Modified Username Field Change
2023-09-15 12:23 Celspin New Issue
2023-09-15 12:23 Celspin File Added: s04e01.txt
2023-11-02 14:16 jpp72 Status New => Confirmed
2023-11-02 14:16 jpp72 Module Amazon Prime Video => Amazon Prime Video